Privacy Policy

Last updated: March 10, 2026

1. Introduction

Aldo Chandra ("Provider," "we," "us") operates aldochandra.com and provides website development, maintenance, SEO, CRM integration, and related digital services. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

• Name, email address, phone number, and business name when you fill out contact forms, subscribe to services, or make payments
• Billing and payment information processed through our third-party payment processor (we do not store credit card numbers directly)
• Content, images, credentials, and materials you provide for website development or maintenance services
• Communications including emails, chat messages, and support requests

2.2 Information Collected Automatically

• Device and browser information (type, operating system, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent on pages, referring URLs, and click-through behavior
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

• To deliver, maintain, and improve the services you have purchased or subscribed to
• To process payments and manage billing
• To communicate with you about your account, services, updates, and support requests
• To generate analytics and performance reports for your website (e.g., monthly traffic and conversion reports)
• To improve our website, services, and overall client experience
• To comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Payment processors — to process transactions securely (e.g., Stripe)
• Hosting and infrastructure providers — to deliver and maintain your website (e.g., Cloudflare, Vercel)
• Analytics tools — to measure website performance (e.g., Google Analytics, Google Search Console)
• CRM and communication platforms — to manage client relationships and deliver services (e.g., GoHighLevel)
• Legal authorities — if required by law, subpoena, or court order

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After cancellation or termination, we may retain certain data for up to 12 months for legal compliance, dispute resolution, and record-keeping purposes. Website analytics data is retained in accordance with the respective analytics provider's retention policies.

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and session information
• Analyze website traffic and user behavior
• Measure the effectiveness of marketing campaigns You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

7. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption for all data transmission, secure payment processing through PCI-compliant providers, and restricted access to client data. While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format To exercise any of these rights, contact us at [email protected] .

9. Third-Party Services

Our website and services may integrate with or link to third-party platforms. These third parties have their own privacy policies and practices, which we do not control. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Contact

For questions or concerns about this Privacy Policy, contact us at [email protected] .